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Just One More Thing
Scope (or feature) creep is the surest way to inflate the cost of a
project. It is when you constantly change the requirements even as you
build the project. It can happen in any business for legitimate reasons:
your business goals change, your audience changes, a new opportunity
arises. It's hard to avoid the big changes, but you can eliminate the
little ones.
When your company was small, making changes was easy. The project
owner could sit next to the creator and ask for changes. As your company
got bigger, however, it became much more difficult. Now, you have more people
involved in every project. Moreover, when you have a team of programmers
working on your project, the worse thing you can do is ask for
"just one more thing"
Another Way to Look at It
Consider a police sketch artist. The victim sits down with one artist
and guides them. "The face was longer. The hair was shorter. The
eyes were farther apart" Small, uncomplicated projects work that
way. Projects that involve programming or engineering work more like a
police sculptor. Imagine that sketch artist sculpting a face in clay.
Now when the victim makes changes (the head was longer), the artist has
to undo a lot of their work and start over.
This affects timelines, also. Usually, your deadline comes from
outside such as the date of an industry tradeshow. When a project's
scope increases, you have to complete the same amount of work in the
little time you have left. Basically, you compress the project into a
smaller window. And as we know from mechanics, compression generates
heat.
Save Yourself Headaches
The best way to beat scope creep is to follow a proper documentation
sequence. By defining objectives and requirements at the beginning of a
project, you force yourself to divide the scope of the project into
logical phases. You also give yourself (and the company) time to imagine
everything they might need. You'll save time and money, but you'll also
deliver a better product.
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