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Number
96: April 13, 2005
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This week in Katydid:
A
Dose of Our Own Medicine
I need medication. Apparently. My good friend, or co-worker, or someone
who must know me brought it to my attention. In fact, I have about a
dozen people everyday send me e-mail telling me about the
medical attention I need. This despite having an excellent filter on
my e-mail system.
The format for the HTML e-mail is one large image that contains the
real content and then a large block of text hidden in the background
color. For now, the e-mail getting through all seems to be from one
company as the graphics and products are similar, but surely, your
in-box will soon be stuffed with more.
The folks sending me this unsolicited e-mail employ the latest
technique to bypass my blocking software as well as the filters my ISP
runs. They use language. The hidden text is real copy stolen from other
web sites - mostly articles from news sites such as CNN or MSNBC. If you
copy and paste a section of the copy in Google, you can find the
original article.
I think their strategy is to steal from enough sources and in small
enough pieces (a few sentences from different articles strung together)
that they may be able to evade copyright infringement. However, I would
think that CNN and others would hate that their copy is being used
without permission to sell products they don't want to endorse. They
would also generate good will with their customers if they took action
to prevent the practice.
This technique tilts the board in favor of unsolicited e-mail. It
means it is more
likely for you to miss e-mail you want (such as this newsletter)
than e-mail containing advertisements. The reason is that the
unscrupulous marketer easily avoids words that flag e-mail filters,
while the writer of this newsletter has to be very careful not to use
the common term for unsolicited e-mail.
Everybody hates unsolicited e-mail. According
to the latest report from MessageLabs, it now accounts for 73 percent of
all Internet e-mail, a 33 percent increase. Still, we can learn from
this technique because it shows that using real language will make it
more likely that your e-mail will reach its target. You can even assume
that the unscrupulous marketers have done the research on how many words
will be most effective and the size and number of graphics.
You can turn this template to your advantage, provided you use real
messaging and have permission to e-mail your audience. So, the next time
you receive unsolicited messaging, before you get rid of it, ask
yourself how they did that. Then give your marketing a dose of that
medicine; just remember it's not for recreational use.
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Thanks for Reading
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If you have suggestions of web sites to review, writing that buzzes,
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please let us know.
Kind regards,
Kevin Troy Darling
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