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Number 92: March 16, 2005

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This week in Katydid:

Blogging – CMAs on the Cheap
More than for any other reason, blogs have become popular tools because they are so flexible. Last issue, The Weekly Katydid covered some of the reasons a blog might become valuable to an organization: notably, to develop and extend relationships. If that piqued your interest, this week we'll cover how to get started.

Web logs are simply content hosted through a web-based content management application. Blogs are web sites, but the software allows you to remotely post content without having to know HTML. The application uses a template to display the information and stores your content and preferences in a database. Generally, if you can compose e-mail, you can handle a blog.

You could get started right away by setting up a free account with one of the popular hosted blog sites. These sites run the web application and allow users to set up individual accounts. You follow a wizard-like interface to select a template for your site and can begin posting your wisdom right away. The web address will look something like yourname.typepad.com or www.livejournal.com/yourname.

Hosted Blog Sites

Hosted sites charge for greater flexibility, storage, options, or customization. Organizations will want features such as multiple authors, so that many members can contribute, and domain mapping, which allows the hosted blog to appear with your web address (www.yourname.com).

For those who want complete control and have the skills or services of a web developer, you can obtain a license to run the web application on your own server. This is often the way businesses go to maintain control over brand elements; although, hosted blogs can be very seamless in their presentation.

Server-Side Blog Publishing

The licensing fees vary for commercial uses. For personal use, most of the site licenses are free or available open source. If your plan is to make blogging part of your relationship marketing, then you might want to pay for a commercial license in order to get support. Alternatively, you can start your efforts with one of the free or low-cost solutions and decide to move to a more professional version later. However, make sure you can migrate the content easily.

When you host your own blog application, you can mix normal and blog content. This gives you an inexpensive alternative to other content management solutions. If some sections of your site remain static and a few sections need regular updates, using blogs is ideal.

For regular postings such as customer updates, white papers, FAQs, client newsletters, company news, company history, client feedback, or essentially any page where you post lists of similar content, blogs are a cost-effective and convenient solution.

Also, you can create dedicated blogs to function as client or workgroup mini-sites. You can share files, post comments, and create a history at the same time.

Before web logging, content management was often an all or nothing affair. Internal web developers excited about learning a new technology would develop the entire company site in a managed architecture. Outsourced developers looking for a larger project size would also encourage coding entire sites as templates. Only the largest companies could afford it.

Unless you have thousands of documents or other media to manage, blogging is one way to add content management to your web site without having to rebuild the entire site. Additionally, you gain the ability to delegate control to others and encourage involvement from customers.

Many organizations are experimenting with this technology; you owe it to yourself to explore the possibilities. And who knows, you may find yourself as one of those vaunted thought leaders – or at least a leading expert on knitting.

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Kind regards, 
Kevin Troy Darling

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