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Number 5: June 4, 2003

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This week in Katydid:

How to Capitalize on the Web
So, is it the 'World Wide Web' or the 'world wide web?' (Technically, it's 'world-wide Web, but I let that argument go some time back.) The question is when should we capitalize the words 'internet' and 'web'. Since most style manuals still refer to the web as a kind of press, it's left to us to work it out on our own.

The early standard was to always capitalize 'Internet' and 'Web' and most writers stick to that standard. However, they slip often enough to examine the issue. Whenever writers commonly fall into pattern of mistakes with style, I think it's worth examining whether the style should be updated.

The issue hinges on whether you consider these words to be proper nouns. Is the Internet a place or a concept? Accompanying the development of the Internet was a sense of wonder about its capabilities. Usually introduced with the definite article as 'the Internet,' it connoted our sense of awe. Similarly, the 'World Wide Web' held its rarified status even as we came to refer to it as 'the Web.'

Of course, we don't capitalize 'the biosphere' or 'the government' because they are abstract concepts and should only be capitalized when personified (e.g., "The Government watches over you.") With familiarity, we refer to the Internet more often as a concept than a place.

I'd prefer to never capitalize these words, but I have to consider convention. Doing it right when everyone else is doing it wrong, only makes one look wrong. Therefore, I capitalize the Internet and the Web when referring to them as (virtual) place names. When used generally or as an adjective, I use lowercase.

Here are some usage examples:

  • When Dell sold their computers on the Internet, business took off.
  • Most businesses should take advantage of web services.
  • The price of web servers is coming down.
  • Those internet-ready digital TV recorders are cool.
  • Let's put up a web site on the Internet.

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I Seek You
AOL Time Warner and Microsoft have promised to make nice and find a way to make their instant messaging (IM) services work together.  AOL owns AOL Instant Messenger and ICQ; Microsoft owns MSN Messenger. Both systems allow you to type messages to other members on the network. The concept is about as old as the Internet, but the packaging is slicker these days. Currently, the companies maintain separate memberships, so there's no way to talk to members of the other service.

Instant messaging is a valuable business tool. While it's true that as these services gained popularity, CEOs grumbled at the idea of employees wasting time chatting with their buddies, and IT groused about bandwidth, none of these concerns outweighs the advantages.

Many teams use instant messaging to chat with each other about work-related subjects. In quiet cubicles, the chatter of keyboards has provided that social outlet necessary for humans. Managers pushed toward the windows can communicate with their staff inhabiting the cubicle farms deep inside the office. In fact, they can even tell at a glance who's manning their station, and who may be processing data for SETI.

Conference calls now have three threads going on at any one time. Teams open their wireless laptops and pass notes to each other containing encouragement, reminders, or warnings, while carrying on their vocal conversation with the group across the country. Of course, the other group is doing the same thing.

For those working out of their home offices, instant messaging provides a real-time presence in the main office. Telecommuting is so much easier when one's co-workers have the ability to connect at any time.

Additionally, for those of us working independently late into the night, it is comforting to see the green glow of our compatriots equally hard at work. Even if we rarely break our pace to chat, it's good to know others are around.

If I had my wish, I'd have AOL and Microsoft to develop a truly universal IM platform that included the SMS services of Blackberry devices and mobile phones. Make sure it's done before my daughters become teenagers, so I can monitor their whereabouts at all times.

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Does the Matrix Make Sense?
Okay for those of you who have seen the movie, here's a question beyond the philosophies proposed by the latest Matrix sequel: If the Matrix has been destroyed and repopulated seven times, what happens to the people? They can't destroy all the humans because that's their power source. We know that people also 'live' in the matrix, making decisions, going to work, and essentially populating the virtual world. When the system restarts, at what point in their consciousness are people brought back online?

Also, where is the software stored? Since human consciousness participates in the Matrix through their decisions, does it also serve as a code repository?

I'm beginning to wonder if the Matrix is real or just some Hollywood movie put on for our entertainment. If it is real, they probably should take more time with the technical specifications because I think they neglected some crucial elements.

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Thanks for Reading
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Kind regards, 
Kevin Troy Darling

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