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Number 39: February 11, 2004

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This week in Katydid:

Designing Logotypes for the Ages
Marketing, in my view, covers every interaction between a company and its audience. We usually focus on collateral such as brochures, web sites, advertising, and identity elements. Due to time or budget constraints, we often ignore less prestigious pieces such as forms, templates, and surveys. This is especially important with regard to logo design because you lose control when it's in the hands of your customers.

The word, logo, is shortened from a printing term, logotype. A logotype was a single slug of lead that contained two or more characters integrated into one design. For example, the Latin combination of letters 'a' and 'e' (æ) or the trademark symbol (™) are common logotypes. This term translated over to corporate logotypes that needed to be designed and cast individually.

When you had to have your logo engraved, adding color or detail was a luxury. With modern digital printing, you can have detail with subtle shading and color gradients at no additional expense. Many start-ups create their logos themselves in low-end graphic tools like Microsoft Paint.

Unfortunately, we can't always control how our logo looks when viewed by others. If you want to maintain brand integrity with the logo, you have to consider how common technologies such as fax or copy machines will degrade your graphics.

A copy machine will turn your color logo to grayscale. A fax machine on low-resolution will turn it to pure black. Additionally, when sharing files over the internet via Adobe portable document format (PDF) or in Microsoft Word documents, you won't be able to control the output device. It is likely to be printed on a grayscale printer.

You don't want your image to degrade when viewed in these common ways. Therefore, you should observe some common principles during your logo design (or redesign) process:

Make sure your logo works in pure black
You want to have a version of your logo specifically for one-color or grayscale printing. In addition, your color version should still be legible and recognizable when reproduced in one-color (pure black) or in grayscale (shades of black). The easy test is to copy it yourself or set your printer to print in black or grayscale. Be especially careful of color on color where the tones don't have high contrast.

Make sure your logo works at all scales
For printing, it's preferable to have a vector-based version of your logo. These let you scale your logo to any size and keep smooth lines. (Bitmap graphics become jagged when enlarged and fuzzy when reduced.) Of course, once you shrink your logo to a size suitable for a business card, you may find that that the logo is hard to read. Logos with fine lines and details may become muddy and indistinct.

Separate the text and graphic elements
Classic logos like 3M or IBM have the advantage of integrating design and text into one. Most logos have separate graphic and text elements. Make sure that either stands alone. In some cases, separating the elements will make one part look unbalanced. Commonly, letterhead will use only the text element, while report covers are good candidates for using the graphic mark by itself.

Another way to look at these recommendations is to design your logo as if you had to have an old-fashioned engraved logotype. Those restrictions forced designers to create dynamic logos that lasted generations.

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Taking Sound out of Context
In marketing, you have to consider the context of your audience in order to frame your story properly. If you think context is unimportant then consider the latest CD-ROM from Philomel. It presents a series of auditory illusions that shows how subjective our senses are.

The CD-ROM compiles some demonstrations by Diana Deutsch of the University of California, San Diego. She is a cognitive psychologist who has performed studies of how we interpret sounds. In particular, she's studied tonal languages like Mandarin Chinese, where the meaning of words will change depending on the speaker's tone of voice.

You can hear some samples on the web site that will give you a taste of the illusions, but she demonstrated one of the most interesting illusions on a Radio Lab show broadcast on WNYC radio. The show has some fairly avante garde content and you can safely skip everything past the first 25 minutes. However, the auditory illusions are fascinating.

One of the things Deutsch demonstrates is a sample of speech - a simple line of text read in a normal reading voice. Then she clips one phrase and begins to loop it. Within a few repetitions, it begins to sound like singing. The effect is more powerful than sampling used in modern music. It even has a melody that begins to grow on you.

This reveals a musical quality to our speech of which we are not normally aware. Somehow, isolating speech out of context makes us aware of this quality. This is much like how a word will lose its meaning when you repeat it continuously. The repetition effectively isolates the word and we can no longer interpret it as speech.

Learning a new language is difficult because we hear foreign speech as a continuous stream of sound. We can't isolate the words because our brain does not have a template with which to interpret the sounds. Without context, we cannot ascribe meaning. In fact, we think we have pauses between spoken words, but it's not true at all. In most cases, it's easier to understand a fast speaker than a slow one.

When you look at the way you communicate with your clients and customers, are you aware of their context? Are you communicating at the same speed? You might find you're not even speaking the same language.

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Thanks for Reading
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If you have suggestions of web sites to review, writing that buzzes, or a new way of looking at things, let me know. Send your suggestions to .

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Kind regards, 
Kevin Troy Darling

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