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Number 93: March 23, 2005

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This week in Katydid:

The Night of the Blog
In the past two weeks, we've looked at the applications of web logs for marketing, and some ways to get started blogging. However, there is a sinister side to blogging you would be wise to guard against.

As with all media that uses the Internet, eventually, people figure out how to abuse the system. Blog spam is a variation on a problem that plagues bulletin board services: spammers post comments containing advertising. Not only does it choke up your threads, consume storage, and slow performance, it also increases your management tasks as you must either approve every comment or spend time deleting spam posts. Worse, it kills the conversation like an Amway dealer at a family reunion.

Comment spam takes a slightly different tack because the primary goal is not to advertise directly, but to increase search engine positioning. The sheer number of posts inflates link return results from search engine spiders. Since the results come from multiple sources, they appear legitimate. The search engine companies and the web log application development companies are working together for a solution; however, it only reduces the incentives without preventing the blog spammers from posting.

For marketing purposes it's best to have someone moderate the blog and any comments, so that you don't end up with negative or junk posts but if your blog is as lively as you want it to be, it may become someone's full-time occupation.

Another concern is liability. Public companies have many regulatory concerns. Blogs are informal sources and in an effort to be informative, you could end up revealing too much inside information. Stockholders, potential investors, analysts, and authorities will be paying attention. Even if you prune an errant post, it often will live in archives and web caches.

Design limitations can limit your creativity. The hosting companies improve their templates all the time, but you will have more control if you develop and host the site yourself. On the other hand, modifying the presentation too much could detract from one of the key advantages of blogging: ease of use. If you've seen one blog, you've seen them all, but you also know how to use them all.

Content on web logs is stored in a database. That means if you want to move large blocks of information, you have to deal with database management tools. You need to be able to archive your content and move it where you need it. If you use a hosting company, make sure you have access and archiving ability.

Some companies accept no liability for hardware failures or loss of content. Your entire blog site could be lost tomorrow and you would have to start over from scratch without any kind of backup and restore capability. Service may be non-existent.

Additionally, content ownership can vary among the hosting companies. You may find that the hosting company claims ownership of your blog content and that you merely pay for the access to their application. Read the terms and conditions on your agreements carefully and don't assume that blog services operate the same way your web site hosting services do. Since blogging is only now becoming an accepted business tool, the agreements were made with private uses in mind.

Finally, the biggest disadvantage to blogging is that readers have to have a reason to come to you. The content needs to be valuable enough and updates must be frequent enough to keep people returning regularly. Blogs tend to be read by other bloggers. Like crackberry addicts, blogging becomes habitual. Blogs can become insular and stagnate through inbreeding of content. This works against the marketer's need to continue extending the network outward.

New technologies such as RSS will help broadcast blog content to readers, but the technology is not widely adopted yet users still have to download software to use it.

In this respect, newsletters still have a big advantage over blogs. You only have to make the decision once and the content comes to you. You get it according to a schedule and if you get behind, there are archives available. You know how much time you will have to invest to keep up and it's easy to pass around to others and extend the network.

That said, a number of readers over the past few years have encouraged me to convert this newsletter to a blog. Despite the misgivings above, I'd like to . Convert to a blog, stay a weekly newsletter, create an RSS feed, or all of the above? What you have to say matters most to me.

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Thanks for Reading
This e-mail newsletter spreads mainly by word of mouth. Please send it on to your colleagues. Also, you can read other back issues.

If you have suggestions of web sites to review, writing that buzzes, or a new way of looking at things, let me know. Send your suggestions to .

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Kind regards, 
Kevin Troy Darling

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