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Number 40: February 18, 2004

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This week in Katydid:

Screeching to Your Audience
They are very disturbing. They spoil my appetite. My wife can't stand to look at them. My children love them. They laugh like crazy whenever they're on TV – and they love that we hate them. They're spongemonkeys, the lead characters in the new ads for Quizno's subs, a strange amalgam of marsupials (mice? no one knows) and bad dental work that would make Picasso say, "Whaaa?"

The reaction to the campaign by the Martin Agency of Richmond goes two directions dividing evenly along a 'certain age' line. You either hate it or love it, but there's no way you can ignore it.

So, it grabs your attention but does it work? Is it good branding to have your food represented by the kind of creatures you're afraid scamper along the floorboards?

Quizno's is in second place in the sandwich category behind Subway. They want to appeal to young men of high school and college age who are the most loyal consumers. Last year, they tried the edgy approach with a series of spots featuring a man raised by wolves. Unfortunately for them, nearly every agency seemed to have had the same idea and the content failed to connect with the audience.

The "We Love the Subs!" campaign, starring the spongemonkeys is far edgier and as for humor, it probably has its strongest appeal to consumers of unregulated herbal combustibles; however, it's meant to go over our head and it's a good example of courage in advertising.

Like hearing your father trying to use '-izzle' in a sentence, when commercials try to 'reach the youngsters' they seem awkward and ring false. They have no credibility (street cred, dogs – just keepin' it real).

The young consumer is hyper-aware of advertising. They're conscious of their coveted status and they are unforgiving of posers. The content of the Quizno's commercials is very straightforward. There's no hype, just information – toasty, tasty subs. You get the beauty shots of the food behind the dancing spongemonkeys. It's as if Quizno's doesn't even care if they turn your stomach.

However, before everyone goes out and creates a series of disgusting ads for their products, you should be aware that the credibility doesn't stem from the weirdness alone. It comes from the web counterculture.

The original spongemonkeys are the creation of UK web artist, Joel Vietch, who has a huge underground following. His personal web site – in reality, a blog – contains a number of characters of that same unstructured, low-tech animation style made possible by PhotoShop and Flash. Be forewarned, if you find the commercials humorless, his other videos will likely be crude and offensive.

For tamer fare, he has done commercials for Switch/Maestro debit cards. You can see his punk kittens and angry kittens performing versions of songs like "Welcome to the Jungle" and "Atomic Dog" on bumpers between programming on MTV.

This kind of low-budget, cutout animation coupled with underground, viral distribution made South Park into a popular phenomenon. The style has huge credibility with young men precisely because none of the rest of us is even aware of it.

Furthermore, the style is part of the undesign movement, where aesthetic design is secondary to content. Two philosophies drive this movement. From the practical side are the usability and human factor gurus like Jakob Nielson and Jason Kottke. Blogs are the best example of this philosophy because they're all about content and care little about appearance.

From the artistic side, you have web artists (Vietch and his contemporaries) on sites such as b3ta. In an age where technology allows almost anyone to look polished and professional, one way to demonstrate creativity is have the courage to be impulsive, reckless, crude, and ugly. An interview on that site quotes Vietch:

"My mission is to destroy production values through swamping the online world with badly-polished graphics."

In film, you have the Dogme 95 movement, which eschews artifice by asking directors to take a "Vow of Chastity." They agree to shoot only on location instead of sets, using natural instead of artificial light, and hand-held cameras instead of employing dollies and cranes.

Much like Pop Artists such as Andy Warhol and Roy Lichtenstein made us hyper-aware of consumer culture, the undesign movement makes us examine the plastic veneer of perfection that has become part of our cultural aesthetic.

The commercials work and I'm frankly surprised that the campaign got through the corporate approval process. I don't know if Quizno's or its consumers are aware of the irony of using the anti-corporate aesthetic to sell sandwiches. Since Joel works with prestigious agencies like cdp-travissully and the Martin Agency, I'm betting he's laughing all the way to the bank.

The kids buying the sandwiches are surely unaware of the long history of each generation tearing down the conventions of the previous in order to build a new identity. Maybe they should all go rent The Graduate. If the wheel keeps turning, I'll bet the future will be plastics.

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Kind regards, 
Kevin Troy Darling

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